Reporting on their stay at the Desert Springs Resort to celebrate the wedding of their daughter Nicola to Scott West on Saturday 28th May.

Dear Ellie,

Well we are back home now and the wedding all over!

I just wanted to say a really big THANK YOU for making Nikki and Scott’s wedding day exactly how they planned it! Everything on the day went so well with so much attention to detail. I know how much time you spent making sure the colours matched, the timing was perfect and the guests all looked after. The guests were all really impressed with the resort and with their accommodation on the resort.

It was a wonderful day and it would not have been possible without all your hard work. Desert Springs is an amazing venue for a wedding with the fabulous setting and really good food. To top it all, the staff were all so helpful and friendly from Daniel to Miguel, Melissa, Marcus, Carmen, the girls at reception, yourself and all the others – thank you for wonderful service.

Thank you for also organising the barbecue the night before the wedding, which Mr. Peel said you did a great job and also for the surprise birthday party on Monday.

We will see you when we are out next time and once again, thanks so much Ellie.

Best Regards

Bruce and Denise Gray

Reporting on her stay at the Desert Springs Resort to celebrate the wedding of Nicola Gray to Scott West on Saturday 28th May.

Dear Ellie,

I just wanted to say a big thank you for looking after us all so well during Nikki and Scott’s wedding. You all did an amazing job and looked after us all so well….but I just wanted to thank you especially for:

Taking care of my dietary requirements and arranging the risotto for me and being so attentive in checking if it would be suitable!

For finding the headache tablet for my boyfriend….you were a real lifesaver producing that!! I can not thank you enough!

For taking the photo of us in the cave….and going to so much effort to move the chairs and make sure it was perfect!!

Thank you so much Ellie. I hope you manage to get a day off finally now that we have all left you.

Nicola and Richard (and Roo – the little kangaroo you kept seeing us mad people take photos of!!!)

Nicola Miller

Front of House Manager
Click here to visit the website

Reporting on his stay at the Desert Springs Resort to celebrate the wedding of Nicola Gray to Scott West on Saturday 28th May.

I thought I must write to say thank you for all the things you did for me and what a great job you did for Scott and Nicky’s Wedding on Saturday. Everything was faultless and the food was REALLY good! I am only sorry I did not get a chance to go to one of the local fish restaurants.

Your Meat and Fish Suppliers for my barbecue were truly Excellent and made all the difference.

I enclose a small token of my appreciation of everything you did and a copy of my London Five Star Hotel Journal which I hope will amuse you.

Keep up the good work!

Yours,

Robert Peel
Executive Chairman of Peel Hotels
Click here to visit the website

Reporting on his visit to Desert Springs Resort & Golf Club

Estimada Carmen:

Ya estamos en casa agotados pero contentísimos.

No quiero dejar pasar la ocasión de felicitaros por vuestro exquisito trato. Empezando por el guarda que nos recibió cuando llegamos, las chicas de recepción, los encargados del cuarto de palos y hasta los camareros y camareras del restaurante, que aunque un poco lento (es el único pero que puedo poner) no había necesidad de decir, después del primer día, las preferencias de cada uno. No me olvido de tu llamada a Lua, donde nos atendieron estupendamente. Se nota el cuidado que poneis en los detalles y se agradecen.

El campo, que ya conocía, está cada vez mejor y los apartamentos muy cómodos. Todo ordenado y limpísimo…

Hablaremos a nuestros amigos de Desert Spring para animarles a visitaros.

Un abrazo y muchísimas gracias,

Ana

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English Translation:

Dear Carmen,

We are now back at home, exhausted but very content.

I did not want to let the moment pass without congratulating you for your excellent organisation. Starting with the night manager who welcomed us when we arrived, the girls in reception, the caddy masters and even the waiters of the restaurant, who although a little slow (that’s the only criticism that could be made) did not need to be told after the first day what each of our preferences were. Nor do I forget your call to Lua [a local restaurant], where we were looked after marvellously well. The attention that you pay to the details is notable and we are grateful to you for that.

The golf course, which I already knew, is better every time and the apartments are very comfortable. All very well set up and as clean as could be.

We shall be telling our friends about Desert Springs and encouraging them tovisit you.

A hug and many thanks, Ana

Reporting on his visit to Desert Springs Resort & Golf Club

Just a quick email to say we all thoroughly enjoyed our 3 night break to Desert Springs and we would like to say a big thank you to all of the staff there for being so friendly and welcoming. In particular, Ellie & Dimitry in the El Torrente restaurant were fantastic. It was a real pleasure to experience such good service from everybody at the resort and I have been busily recommending the place to everyone that will listen. Many other resorts could learn from the service and facilities provided at Desert Springs. The apartment was lovely and very well equipped and really felt like a home form home. The food in the restaurant was superb, very good value and wonderfully presented. Thank you.

I’m looking forward to returning in June with my family when we stay in the villa.

Many Thanks

Tim

Reporting on visit of Mr. Alistair Davies and his Golf Squad to Desert Springs for their warm weather pre-season training between 20th March – 24th March 2011

On Thursday 24th March José Ignacio Olea had an informal meeting with Alistair Davies, PGA Professional based at The Belfry, in order to evaluate their stay and Winter Training at Desert Springs.

(J) How would you rate the overall experience at Desert Springs?
(A) Very welcoming / Friendly

(J) Were the practice facilities convenient / in good condition?
(A) Great

(J) How would you rate the staff service at Desert Springs?
(A) Excellent

(J) Would you recommend Desert Springs to others?
(A) Desert Springs is ideal for a training camp. The entire experience has been very pleasant and I´m looking forward to coming back next year and using Desert Springs for my group´s Winter Training.

When asked why Alistair chose Desert Springs to be host to the warm weather training for his golfing students he responded:

There were other resorts under consideration such as La Manga, however Nigel Edwards ( Director of Player Development & Coaching of the Golf Union of Wales), and Kevin Hale ( Senior Academy Instructor of any other. St. Andrews University), both previous visitors to Desert Springs with training squads of their own highly recommended your resort and facilities over.

Regards
Alistair Davies, PGA Golf Professional & Instructor at The Belfry

Find out more about:

Hi Daniel, I hope you received my note of thanks for the use of the court on the 26th November. I think it is excellent, particularly for coaching as it has a medium height and very consistent bounce. The cushion layer also is kind on the knees!

Regards
Mike Bear
LTA Development Coach and RPT National Professional

Reporting after their stay at the Desert Springs Resort between March 3rd – 6th, 2011.
Tim Jollands and Neil Tappin chose Desert Springs as the perfect scenario for the Photo Shoot used to create the future golf publication: ENCYCLOPEDIA OF GOLF.

Dear José,

Many thanks for your kind comments about the photoshoot, which I will pass on to Neil, Paul and Rob. Given the variable weather, the three of them combined exceptionally well to create some stunning images and I´m delighted with what we managed to achieve. Over the next couple of months we will be creating the layouts and when I have something more finished to show I will email pdfs.

May I take this opportunity to thank all of you at Desert Springs for making the shoot such an enjoyable experience. Your team responded cheerfully and with calm efficiency to all manner of requests and we felt really well looked after throughout our stay.

Best wishes

Tim Jollands

Reporting on visit of Golf Union of Wales to Desert Springs

(J) How would you rate the overall experience at desert Springs?
Very Good.

(J) Were the practice facilities convenient / in good condition?
Excellent.

(J) Was the golf course in good condition?
Yes. Only 1 comment: Too much sand in bunkers.

(J) How would you rate the staff service at Desert Springs?
Very Good

(J) How could we improve your experience?
Excellent all round experience, everyone enjoyed.

(J) Would you recommend Desert Springs to others?
Yes, excellent facility.
Find out more about Golf Union of Wales

Reporting on visit of St.Andrews University Golf Squad for their warm weather pre-season training between 31st January – 5th February 2011

St.Andrews University Golf Squad warm weather pre-season training at Desert Springs

On Saturday 5th February I met with PGA Professional and Head Coach of St.Andrews University, Steve North, for an informal meeting on how he thought the squads first visit to Desert Springs had gone.

(J)  How would you rate the overall experience at Desert Springs?

(S) Excellent. The Standard of facility was exactly what we needed and the staff bent over backwards to help us.

(J) Were the practice facilities convenient / in good condition?

(S) Practice facilities were excellent and the condition was perfect. I found the putting & chipping greens a little too much slope and would prefer some flat areas.

(J) Was the golf course in good condition?

(S) Perfect

(J) How would you rate the staff service at Desert Springs?

(S) Service from all staff was 10/10.

(J) Would you recommend Desert Springs to others?

(S) Yes we would. We have already discussed a joint warm weather training & competition with our international partners for next year.

Find out more about St.Andrews University Golf Team

Dear Carlie

Fantastic trip!
The best staff ever!
The course was perfect.

Well done Anthony, Simon, Carmen and all the staff.
Ealing will be coming back in October & again in February 2012.
I will be in touch.

Kind Regards
Ricky

Hi Ellie,
 
I just wanted to say thank you for looking after us so well at the weekend, as always you made our trip an absolute joy.
 
We also had the best food we have had there, not to mention the wine, which was simply wonderful.
 
Hope it heats up for you soon, I know how you struggle with 13 degrees!
You should see what it is like here.
 
Hopefully we will be back before long.
 
Kind regards,
 
Eddie

Dear Sandra

Further to my golfing trip to Almeria last week, I thought I would just email you to say a big thank you to you personally and the Desert Springs Resort generally.

My guest and I had a fantastic weekend and thoroughly enjoyed playing golf at your golf course and all of the staff were incredibly accommodating and helpful.

Once again many thanks and see you soon.

Regards

Damon Golder

On completion of their winter practice break at the resort

Hi Nacho,

Just wanted to say thank you to you and your staff for making us both so welcome during our recent practice at the resort.

The caddy master staff were brilliant and we always felt we were made very welcome, especially by yourself.

We will be back in March for a couple of months and are already looking forward to it.

Once again many thanks.

Regards,
Becky & Trish

 

Hi there
 
From the golfers, the coaches and myself, I would like to say a big 'Thank You' for your hospitality last week. We had an excellent week and found the practice facilities and golf course both accessible and of the high quality we were looking for. The golfers definitely improved throughout the week and we hope this will continue, despite returning to almost freezing temperatures and snow this morning!
 
Kind regards
 
Debby

 

Dear Carmen,

We have just returned from our stay at Desert Springs and we want to write and say a big thank you to all the staff who made our break very enjoyable.

The apartments were excellent, the Golf course in excellent condition and the clubhouse provided wonderful food. The whole stay was excellent value for money.

Please pass on comments to all the staff involved and we will certainly be back at some time.

Happy New Year

David and Barbara James

We had a wonderfully relaxing holiday in Desert Springs in September,
staying at Powderhorn 29….So good that we are definitely thinking of
booking again this year.

Jon does play golf, which he did one morning…and we both enjoyed a
relaxing massage at the spa. Otherwise, the holiday was really about
spending time with our 2 year old around the pool and enjoying lazy BBQs and
the odd night out at the Crocodile Club restaurant.

We would – and have!! – recommended Desert Springs to our friends, so
hopefully you’ll see some more business come your way!

All best wishes,

Bridget and Jonathan Reader

Dear Carmen,

We want you to know how pleased we were with the outstanding service you and the staff gave us in October. Thank you very much for the cooperation and hospitality extended to my team at Desert Springs. It is because of this kind help and assistance that we had a very successful photo shoot. I am confident that we will produce a very good catalogue next year, I will be sure to send you several copies.

Kind regards,

Keely D Spicer,
Director, One Up Golf