It is with pleasure and pride that we announce that Desert Springs Resort & Golf Club has been awarded by the Sistema Integral de Calidad Turística En Destino (SICTED) the distinction of “Commitment to Tourism Quality”.
Promoted by the Ministry of Tourism with the support of the Spanish Federation of Municipalities and Provinces (FEMP), SICTED works with companies and touristic services throughout thirty-six (36) categories of business that include; hotels, restaurants, sports facilities and public transportation to name but a few, with the objective to ensure the quality of touristic destinations and to guarantee the positive experience and satisfaction of its visiting tourists.
Desert Springs Resort has been awarded the biannual distinction since the inception of the SICTED programme in 2015 and has now become one of only twenty-one (21) Golf Clubs out of the 398 in Spain and one (1) of only four (4) in Andalucía that have been awarded the SICTED Distinction.
The SICTED certification distinguishes those establishments that stand out for the quality of their facilities as much as the service provided in all aspects of interaction with the customer. In particular, Desert Springs Resort has been recognised for the quality of the superb Indiana golf course and its excellent practice facilities and standards of service provided to its guests. Additionally, SICTED has also awarded its Distinction to ‘The Lodge @ Desert Springs’ for the quality of it properties available to rent and the standards of service provided to our visitors, Desert Springs ICC Accredited Cricket Ground & Academy for its excellent facilities, and both El Torrente and the Crocodile Club restaurant for the quality of the service and food provided.
Group Resort Operations and Marketing Manager, Simon Coaker, remarked: –
“These awards provide a true sense of pride for the entire team at Desert Springs Resort. They demonstrate recognition and confirmation to our business of our unwavering commitment to the delivery of excellence in not only our sports and leisure facilities provided for the enjoyment of all, but also the highest level of service the whole team at Desert Springs strive to deliver on a daily basis to all guests.
The awards certify our compliance with the requirements of the SICTED methodology and the quality of the systems and thorough procedures which are in place to ensure a consistent delivery of this quality and recognise the efforts and commitment to quality and continuous improvement, factors that distinguish Desert Springs Resort from others.”
Further information of the SICTED Program and the list of all of the establishments distinguished with this award in Spain can be found HERE.
